Application Support Specialist for our Digital Factory

Your future team

Deloitte is the leader in the delivery of solutions and managed services to the financial services, mostly but not exclusively in the investment management industry. The future of our services relies on state-of-the-art digital technologies as well as on the people who lead their creation. Our Digital Factory teams, composed of a balanced mix of business professionals and technology experts, build digital assets and solutions, in an agile way through industrialized processes and tools. Our professionals help anticipate change, unlock the full potential of technology, extract strategic insights from data, and create new value for our clients through digital technologies. To support the fast growth of our activities, we are looking for individuals who are as passionate about business and technology as we are and committed to create new and innovative digital solutions together with us !

Your next challenge

• Assist the multiple business teams in the on-boarding of their clients on our platform
• Help the business teams in making an efficient use of our digital tools
• Prepare, adapt, update the various operational documents to remain up to date with a fast growing set of functionalities
• Be part of the fast evolving development cycles contributing to the growth of our portfolio of digital applications
• Report and contribute to technical problems by centralizing, examine and documenting these issues
• Improve the application performance and maintain existing systems by identifying and correcting software defects
• Provide assistance and be able to trouble shoot issues and challenges faced by the end users of our digital applications
• Execute and deeply understand the data management processes in the platform such as account management (opening, sanity checks, reconciliation, …), data import, set up and configuration of required data for a business team to be able to start managing their projects on the platform, …
• Prepare and execute some Quality Assurance testing and coordination of deployment
• Get prepared for a potential evolution towards business analyst

Your skills

• At least a 3 year degree in Information Technologies
• At least 3 years of professional experience in a position related to business analyst, quality assurance, application ownership and maintenance, or any position involved in software development
• Intermediary level in SQL is required
• Some knowledge in HTML/CSS is an advantage
• Experience in a AGILE/SCRUM environment is an advantage
• Knowledge of JIRA/CONFUENCE is an advantage
• Strong team spirit, comfortable working independently, and eager to learn from colleagues
• Capable to quickly demonstrate a high level of autonomy and multitasking
• Fast, self learner and curious about systems, their use and the way they are built and operated
• Recognized for excellent analytical, reverse engineering, and trouble shooting skills
• Results, details, and quality oriented mindset
• Client service excellence is your driver
• Fluent in English, French is an asset

We want to hear from you! Join us and... 

• Work with recognized experts and be part of a dynamic team delivering cutting-edge solutions to our clients
• Continuously improve your skills in terms of new technologies
• Contribute to making an impact on our society, people and environment
• Team up with dynamic and energetic professionals within a challenging and knowledge-sharing environment
• Enjoy and promote diversity in our multicultural teams

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.

Our global standards enable us to deliver consistent, exceptional services across the globe, whilst continuously developing our Talents.

Get to know more about Deloitte; Facebook page, LinkedIn page or website.

With  more than 120 partners and 2,300 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 70 years, our talented teams have been serving clients in various industries delivering high added-value offerings to national and international clients in audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte Luxembourg is part of the global Deloitte network.

Join us in enabling a diverse and inclusive environment for all!

Diversity and inclusion bring great value to our profession and community, and build our ability to deliver truly differentiated solutions and experiences to our clients. Deloitte is committed to creating and supporting a culture of inclusion that empowers all of our people to be at their best on both a personal and professional level.