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IT Officer for our Level 2 Support team (m/f) - Job based in Luxembourg

Date:  16-Jun-2022

Luxembourg, LU

Company:  Deloitte Luxembourg
Job Function:  Technology & Cyber Security
Seniority:  Senior levels
Contract Type:  Open-term


You have a previous experience in an Operational IT Team? You demonstrate competent IT literacy and ability around applications & systems? You are willing to have a holistic view of IT within business, from front to back?


Then you should join our IT Level 2 Support team. 



Your future team


Our Internal IT department creates the technological environment and assistance that enables Deloitte employees to quickly access vital information and succeed in their job on a daily basis using the most efficient powerful tools and emergent technologies.


Your next challenge


  • Solve any technical problems by centralizing, analysing and documenting technical issues faced
  • Provide daily support remotely to our internal customers for Active Directory, email, laptops, servers, Firewall.
  • Diagnose and resolve software and hardware incidents
  • Produce and maintain procedures and documentation,
  • Manage Microsoft infrastructure components with focus on AD, DNS, GPO, ADFS;
  • Create and maintain network users/permissions.
  • Monitoring systems to improve network performance for all systems
  • Design an efficient deployment strategy for both Desktop and Servers with the relevant tools;
  • Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
  • Provide assistance to internal stakeholders


Your skills


  • Bachelor’s degree in Computer Sciences, with 1 year minimum expertise in an Operational IT Team
  • Prior experience supporting users on issues related to hardware, software and network;
  • You have strong skills in Active Directory;
  • You have experience in Microsoft Windows Server Windows 10 desktop administration and PowerShell scripting;
  • Relevant experience in maintaining NTFS permission and Active Directory objects.
  • The following IT related knowledge will be considered as an asset:
    • System Center Configuration (SCCM)
    • VMWare Managment (VDI)
    • Cloud Management (Exchange Online, Office 365)
    • Knowledge in Mac Devices
    • Security standards (ISO 27001, … )
  • Curious, flexible, with a strong team spirit, comfortable working independently, and open to learn from colleagues
  • Good attention to details and good stress resilience
  • Excellent analytical skills
  • Fluency in French and in English


We want to hear from you ! Join us and you will...


  • Develop your competencies with a tailor-made training plan
  • Work with recognized experts and be part of a dynamic team delivering cutting-edge solutions to our clients
  • Team up with dynamic and energetic professionals within a challenging and knowledge-sharing environment



What impact will you make? 


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.

Get to know more about Deloitte; Facebook page, LinkedIn page or website.


With  more than 120 partners and 2,300 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 70 years, our talented teams have been serving clients in various industries delivering high added-value offerings to national and international clients in audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte Luxembourg is part of the global Deloitte network.


Join us in enabling a diverse and inclusive environment for all!

Diversity and inclusion bring great value to our profession and community, and build our ability to deliver truly differentiated solutions and experiences to our clients. Deloitte is committed to creating and supporting a culture of inclusion that empowers all of our people to be at their best on both a personal and professional level.

Requisition ID:  8728

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