PMO for our Internal IT Department (h/f) - Job based in Luxembourg

Your future team

You will integrate the IT project office team dedicated to creating value throughout the firm by delivering technological solutions. The PMO is responsible for overseeing and managing the project management framework, ensuring that all projects are aligned with the firm's standards and strategic business goals and provides to the Business Sponsors and Deloitte management the required elements to oversee the execution of those initiatives and products. This role is pivotal in coordinating between clients, project managers, and the delivery teams and is a key actor to present the actions of the department to Deloitte management.

Your next challenge

• Deliver exceptional client service, driving high performance from people 
• Lead by example and establish confident relationships 
• Understand key objectives for our internal clients; align people to objectives and set priorities and direction 
• Provide a global overview on the current state of all projects and products 
• Serve as the main day-to-day point of contact 
• Serve as an escalation point and liaison between client and delivery team to communicate client goals and objectives in the form of actionable tasks and deliverables 
• Create timelines and facilitate meetings for the delivery team and business partners 
• Report periodically on budget tracking/profitability, and to avoid and/or resolve scope creep, budget overages, or efficiency issues. 
• Maintain and improve the ability to forecast and allocate resources for current and upcoming needs according to capacity planning 

Your skills

• Hold 5-10 years relevant project management oversight experience, preferably in the execution and management of digital and technology projects 
• Demonstrate strong client management & relationship building skills 
• Experience working cross-functionally with various technical and business teams 
• Manage multiple projects and programs as well 
• Steer committees at a senior management level and drive to decision making 
• Facilitate interactions amongst stakeholders 
• Work autonomously within a team environment 
• Good knowledge of IT infrastructure technologies and ITIL processes 
• Animate virtual meetings through collaboration tools such Teams, Zoom 

We want to hear fron you! Join us and...

• Further develop your competencies with a tailor-made training plan, exploiting our induction program
• Work alongside recognized experts
• Enjoy and promote diversity in our multicultural teams
• Boost and steer your career with internal mobility

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