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Project Manager for our Change and Technology Unit - Banking Industry (m/f) - based in Luxembourg

Date:  19-Mar-2023

Luxembourg, LU

Company:  Deloitte Luxembourg
Job Function:  Consulting Services
Seniority:  Senior levels
Contract Type:  Open-term

Your future team

As global leader in providing services to the banking industry, Deloitte is deeply committed to the digital transformation of its services to stay at the forefront of financial innovations. Our latest solutions for banks combine our deep knowledge of optimized operating models with the use of innovative technologies and our recognised expertise.

We are now seeking to recruit a Project Manager specialised in change management and business analysis for our Change & Technology Unit (CTU). Our CTU team is responsible for liaising with internal business teams in order to elicit, analyse, test, communicate and validate requirements for changes in business processes and technology solutions.

As part of this team, you will be the main link between the business teams and the IT teams.

Your next challenge

•    Focus on the people side of change, identifying the impact on people and helping them through the transition and to get ready for the change
•    Define and implement change management strategies and plans that maximize employee adoption and usage, and minimize resistance
•    Identify opportunities for operational and control enhancements across the business domain
•    Define mappings & business rules to achieve compatibility between “as is” and “to be” models
•    Assess change impacts and organizational readiness
•    Identify stakeholders and define engagement strategies
•    Define communication strategies and monitor their implementation
•    Define training plans and supervise the design and delivery of trainings
•    Define change agent network strategies and coordinate their onboarding and activities
•    Coach internal change management contributors and project teams in order to increase change management maturity and expertise throughout the organization
•    Evaluate employee readiness and ensure adoption
•    Contribute to the improvement of change management processes in the organization
•    Integrate change management activities into project plans

Your skills

•    Hold a Master’s degree in Engineering, Business Administration or Economics
•    Have at least 3 years of professional experience in a similar role
•    Previous experience of utilizing change management methodology would be considered as a plus
•    Have a good knowledge of the banking industry 
•    Able to work in a large program with complex processes and inter-dependencies
•    Are flexible, pro-active, structured and quality oriented
•    Are pragmatic and solution oriented
•    Are fluent in English (French would be an asset)
•    Are at ease with Ms Office tools (Ms Excel, Ms Access, Ms Powerpoint)
•    Demonstrate excellent communication skills in a concise and persuasive manner

Join us and...

  • Step up in your career thanks to our remarkable client portfolio
  • Team up with dynamic and energetic young professionals within a challenging and knowledge sharing environment
  • Challenge yourself in an international context through various client assignments
  • Enjoy and promote diversity in our multicultural teams


What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.


One of our firm-wide priorities is to deliver a globally uniform level of quality in our services so that our clients experience a consistent, exceptional Deloitte. To achieve this, global standards have been developed that define the most critical capabilities required by client service professionals across the globe. These help our professionals understand what is expected from them and to focus on their personal development. Please click here to discover the standards for this role.


Deloitte Luxembourg, with around 2,300 employees and with more than 70 nationalities, is a member of Deloitte Touche Tohmatsu Limited, one of the world's leading professional services firms in audit, tax, financial advisory and consulting. Every day our multidisciplinary teams work together to offer innovative solutions to our clients' complex issues. At the heart of Europe, Luxembourg is a cosmopolitan economic center. The thriving diverse cultural life, the many sporting activities and its vast open spaces make Luxembourg unique and a great place to live.

Requisition ID:  10502

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