Senior Project Quality Assurance - Quality and risk management team (m/f) - Job based in Luxembourg
Luxembourg, LU
We are currently looking for a Senior Project Quality Assurance Manager to join our Advisory and Consulting Group (ACG) Quality and Risk Management (QRM) Team.
What you will do :
- Define and implement QA processes and methodologies as part of the Quality and Risk Management (QRM) framework alongside Engagement Partners and Quality Assurance Partners to ensure high-quality deliverables for large-scale client projects
- Orchestrate Quality Assurance (QA) activities across all phases (from opportunity qualification to engagement closure) of the highest-risk and largest client project implementations
- Establish and maintain quality standards and risk metrics to monitor and ensure project compliance and success
- In collaboration with Engagement Partners and Quality Assurance Partners, identify, assess, and propose recommendations to mitigate risks associated with project quality and performance in large client engagements
- Monitor the effectiveness of implemented recommendations to ensure continuous improvement and address any potential issues promptly
- Prepare and deliver detailed quality and risk review reports across all phases (from opportunity qualification to engagement closure) through thorough project documentation review of the highest-risk and largest client project implementations, as agreed with key stakeholders and potentially clients
- Analyze project data to identify trends, patterns, and insights that drive continuous improvement and client satisfaction
- Provide training to team members on QA best practices and methodologies tailored to large client projects
- Participate in annual risk assessments and develop strategies to address identified risks in the context of large client projects
What about you :
- Hold a bachelor’s or master’s degree in Business Administration, Program / Project Management or a related field
- At least 5 years of professional experience in quality assurance, project management, or a related field, with a focus on large client project implementations and/or program management
- Demonstrated expertise in program management, including planning, execution, and monitoring of multiple, interrelated projects
- Experience with Agile methodologies and practices
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and quality management software.
- Excellent organizational, multitasking, and time-management skills
- Ability to work autonomously, manage priorities efficiently under pressure, and in a proactive manner
- Team-oriented, dynamic, and people-focused with strong leadership capabilities
- Excellent communication and interpersonal skills, with the ability to interact effectively with leadership
- Proficient in English; knowledge of French or German is a strong asset.
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