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Tax Reclaim Manager/Senior Manager (m/f) - Job based in Luxembourg

Date:  17-Nov-2021

Luxembourg, LU

Company:  Deloitte Luxembourg
Job Function:  Consulting Services
Seniority:  Manager levels
Contract Type:  Open-term



Your future team
Deloitte Solutions (hereafter "DSO") is a regulated entity with a support PSF status that offers to its worldwide Private Clients and Investment Funds an outsourced solution for the preparation of Tax Reclaim based on double taxation agreements as well as on the so-called Court of Justice of the EU jurisprudence 'Aberdeen' and 'Santander'.
Our administrators are in charge of the recovery of the withholding tax and the production of the relevant documentation on behalf of our clients who selected our outsourced solution. They deal with specific types of fiscal issues such as international tax regimes and withholding taxes.

Your next challenge
  • Identifying opportunities to reclaim withholding tax for our clients (individuals and corporations, funds, etc.)
  • Completing the relevant forms to reclaim the withholding tax unduly levied
  • Having contact with Deloitte's local offices across the world, Tax authorities, custodians, sub-custodians, clients as required to ensure accurate and timely processing of tax reclaim
  • Managing the tax administrators on a day-to-day basis
  • Building client relationships by conducting research on the client, understanding the clients goals and needs, and communicating regularly with the client
  • Ensuring all assigned functions related to the tax reclaim are completed within required deadlines
  • Managing the tax recovery process, preparing the reclaims and following up refund on behalf of clients
  • Ensuring appropriate control framework is in place and followed by the respective teams
  • Reporting on a regular basis to our clients the development of the reclaims
  • Working closely with our experienced consultants and have extensive contacts with colleagues worldwide

Your skills
  • 6-10 years of experience in managing teams
  • Proven past experience in the Tax Operations field (and more specifically Tax Reclaim)
  • Be curious and willing to work hands-on with teams in a Tax environment
  • Distinguish yourself by your analytical and rigorous approach as well as client-service minded
  • Have a strong attention to details and good organisational expertise
  • Good communication, presentation and negotiation skills
  • Acquire new competencies and adapt quickly to new tasks and environments
  • Work well within a multicultural team 
  • Fluent in English, another language such as French is considered as an asset
  • Demonstrate a solid proficiency in the Microsoft Office Suite (Excel, Powerpoint)

Your role as a Leader
At Deloitte we believe in the importance of leadership at all levels. Managers across our organization:


  • Develop high-performing people and teams through challenging and meaningful opportunities
  • Deliver exceptional client service, driving high performance from people
  • Lead by example and establish confident relationships
  • Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction



We want to hear from you! Join us and...  
  • Develop your competencies with a tailor-made training plan
  • Profit from an attractive package of customizable advantages
  • Profit from our Global network for career opportunities
  • Team up with dynamic and energetic professionals within a challenging and knowledge-sharing environment


What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.
Our global standards enable us to deliver consistent, exceptional services across the globe, whilst continuously developing our Talents.
Get to know more about Deloitte; Facebook page, LinkedIn page or website.

Deloitte Luxembourg, with around 2,300 employees and with more than 77 nationalities, is a member of Deloitte Touche Tohmatsu Limited, one of the world's leading professional services firms in audit, tax, financial advisory and consulting. Every day our multidisciplinary teams work together to offer innovative solutions to our clients' complex issues. At the heart of Europe, Luxembourg is a cosmopolitan economic center. The thriving diverse cultural life, the many sporting activities and its vast open spaces make Luxembourg unique and a great place to live.


Join us in enabling a diverse and inclusive environment for all!
Diversity and inclusion bring great value to our profession and community, and build our ability to deliver truly differentiated solutions and experiences to our clients. Deloitte is committed to creating and supporting a culture of inclusion that empowers all of our people to be at their best on both a personal and professional level.

Requisition ID:  6348